Warranty Info

Care and Maintenance of TRINAR®, CERAM-A-STAR®, POLYDURE®, and ALUM-A-DURE® Factory-Applied Finishes

The factory-applied functional or decorative finish is a baked-on coating designed to give trouble-free performance for years, with little service required.

This brochure serves as a guide to maintaining the aesthetic and protective properties of the coating. It is important to read this brochure thoroughly and completely before attempting to clean, touch-up, or repaint factory-finished building panels.

It is the user’s or their agent’s responsibility to select materials and implement procedures specific to the safe, proper, and compliant use of cleaning agents, paints, and solvents mentioned below.


Cleaning Painted Surfaces

White factory-applied finishes are so durable that they will last many years. Though more resilient than ordinary paints, it is desirable to clean them thoroughly on a routine basis. Apparent discoloration may occur when exposed to dirt-laden atmospheres for long periods. Slight chalking may also cause some change in appearance in areas of strong sunlight.

A good cleaning will generally restore the appearance of these coatings and render repainting unnecessary. Occasional light cleaning will help maintain an aesthetically pleasing appearance.

To maintain the original finish, the only regular maintenance necessary is annual washing. Mild solutions of biodegradable cleaner or household ammonia will aid in the removal of most dirt. Recommended levels:

  1. One cup of Simple Green, or other non-toxic biodegradable cleaner containing less than 0.5% phosphate, dissolved into two gallons of warm water. NOTE: The use of detergents containing more than 0.5% phosphate is not recommended for general cleaning of building panels.
    NEVER BLEND CLEANSERS OR DETERGENTS WITH BLEACH.
  2. One cup of household ammonia dissolved into five gallons of water (room temperature).

Working from the bottom to the top of the coated panels, the panels may be washed with either solution. The use of a well-soaked cloth, sponge, brush (with very soft bristles), and a clean water rinse is advised. Do not use a pressure washer.

We do not recommend the use of scouring powders or industrial solvents, since these agents may damage the film. Solvent-containing cleaners such as Fantastic, however, are very effective and can be used without concern.

If mildew or fungal growth cannot be removed as outlined above, household bleach mixed at a concentration of 1 cup bleach to 5 gallons of water, along with 1 cup of mild soap (e.g., Ivory) to aid in wetting, is recommended.

Once the coated product is washed, thorough rinsing with clear water is necessary to eliminate residue. Failure to remove all residue from the cleaning process may damage the film.


AKZO NOBEL CERAM-A-STAR® 1050 SELECT FOR COIL COAT APPLICATION

Limited Lifetime Transferable Warranty

Issued: March 3, 2023

AKZO NOBEL COATINGS INC ("AKZONOBEL") extends the following limited paint warranty to Majestic Metals – Madison, MS ("CUSTOMER") on its CERAM-A-STAR® 1050 SELECT for use in coating coils of metal fabricated into commercial, industrial, and residential building construction products installed in the U.S. and Canada.

This is not a corrosion warranty.


SECTION A: LIMITED WARRANTY

While fading and appearance changes are expected in outdoor installations, AKZONOBEL warrants that CERAM-A-STAR® 1050 SELECT will meet the following standards:

  1. Lifetime of original purchaser (natural person): Will not peel, flake, or lose adhesion (Film Integrity) to a degree visible during ordinary outdoor observation.

    • Slight crazing/cracking on roll-formed edges or bends during forming is standard and not warrantable.

    • Failure due to corrosion or substrate issues is not covered.

  2. 30-Year Color Fade Warranty:

    • Sidewall panels will not fade more than 5 Delta E units.

    • Roof panels will not fade more than 7 Delta E units (per ASTM D2244), after cleaning per ASTM D3964.

  3. 30-Year Chalk Rating Warranty:

    • Sidewall panels: Chalk rating of 8 or better.

    • Roof panels: Chalk rating of 6 or better (per ASTM D4214 Method A).


SECTION B: REMEDY

If CERAM-A-STAR® 1050 SELECT fails under warranty, AKZONOBEL will, at its option:

  • Refinish, replace, or refund the original purchase price of the defective portion (with proper documentation).

  • Any repainting must follow standard practices to ensure uniform appearance.

  • Refunds are contingent on a full, final release of further claims.

  • Warranty coverage continues only for the unexpired portion of the original warranty.


SECTION C: WARRANTY EXCLUSIONS

This warranty applies only when used as part of a complete AKZONOBEL system:
Topcoat applied to properly cleaned, pretreated metal, primed and back-coated with AKZONOBEL products.

This warranty does not apply if:

  1. Corrosion or under-film issues are caused by substrate failure or pretreatment deficiency.

  2. Damage results from Acts of God, falling objects, or uncontrollable circumstances.

  3. The coating is applied to defective aluminum, ZAM®, Galfan®, Galvalume®, or galvanized steel.

  4. Improper cleaning, pretreatment, or application.

  5. Mishandling, improper fabrication, or use.

  6. Moisture entrapment damages finish during transit, storage, or installation.

  7. Organic debris (leaves, pine needles, dirt, fungus) is not cleaned properly.

  8. Contact with animals or animal waste occurs.

  9. The surface is scratched, abraded, or chemically damaged.

  10. It is stored or installed in conditions with standing water or aggressive environments (fumes, ash, grease, high humidity).

  11. Insulation below coated metal panels varies significantly.

  12. Foreign materials are adhered permanently.

  13. Multiple batches/lots are mixed on a single panel, wall, or roof face.


SECTION D: CUSTOMER'S OBLIGATIONS

To receive benefits, the CUSTOMER must:

  1. Notify AKZONOBEL of any claim within 30 days.

  2. Allow AKZONOBEL to inspect the affected area.

  3. Provide:

    • Proof of purchase

    • Batch numbers

    • Date of application

    • Fabricator and process records for the coating

    • Quality control and test results

  4. Submit two (12"x12") coil samples per batch promptly after coating.

  5. Maintain master coil records per building for the duration of warranty coverage.


SECTION E: EXCLUSION OF OTHER LIABILITIES

Except for this Limited Warranty, AKZONOBEL MAKES NO OTHER WARRANTIES, express or implied, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

AKZONOBEL will not be liable for:

  • Loss of profits or business

  • Equipment/property damage

  • Replacement costs of other goods

  • Customer claims related to service interruptions


SECTION F: OTHER TERMS

  • AKZONOBEL may revise or cancel this warranty with 30 days' written notice (affecting only future purchases).

  • This warranty supersedes all prior warranties unless amended in writing.

  • It is non-transferable beyond one change of ownership if the original owner is a natural person.

    • If transfer occurs within the first 10 years, the remaining warranty continues.

    • If the original purchaser is a business entity, the Film Integrity coverage is capped at 40 years.


Jurisdiction:
This agreement is governed by the laws of the State of Ohio.
All disputes will be resolved by arbitration under the Commercial Arbitration Rules of the American Arbitration Association in Columbus, Ohio, conducted in English.